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Tech Tips

Phone: 281-320-8242

Pump not priming

  1. Make sure there is water in the pump basket.
  2. The Pump lid is not tight or you may have a damaged Lid O-ring.
  3. Check to see if the water in the pool is below the skimmer.
  4. Make sure pump strainer & skimmer baskets are not full of debris.
  5. Make sure all valves are set to their correct positions.
  6. Pump may be running in low speed. (2 speed pumps only)
  7. There is an air leak on the suction side of the equipment.

Low flow & high filter pressure

  1. Filter is dirty - clean filter.
  2. Could have a restriction.
  3. Check to see if the water in the pool is below the skimmer.
  4. Make sure pump strainer & skimmer baskets are not full of debris.
  5. Make sure all valves are set to their correct positions.
  6. Pump may be running in low speed. (2 speed pumps only)
  7. There is an air leak on the suction side of the equipment.

Low flow & low filter pressure

  1. Strainer basket or skimmer basket is full or clogged.
  2. Your pump's impeller might be clogged
  3. Air leak in the suction line.
  4. Restrictions in suction line.

Pump motor is not turning

  1. Power switch is off or the circuit breaker it tripped.
  2. Pump is in off mode of timer controlled circuit
  3. Motor terminal connections are incorrect.
  4. Motor shaft has locked up due to a bad bearing.
  5. Impeller is locked up by debris.

Motor overload protection "kicks out"

  1. Electrical supply connections are incorrect.
  2. Wiring to pump is undersized.
  3. Power company supply voltage is low.
  4. Ventilation is inadequate for the motor.

Pool cleaning & basic Care

Pool care is important not only to keep your pool clean and enjoyable but also to extend the life of the pool. For instance, by removing leaves and sticks, you will reduce your chemical usage as well as make your pool more inviting.

Basic swimming pool care steps:

  • Check the water chemistry regularly.
  • Skim the surface of the pool.
  • Vacuum the pool floor.
  • Brush the walls of the and the steps of your swimming pool.
  • Empty all baskets that collect debris.
  • Clean or backwash the pool filter when your pressure indicates it is time.

Swimming pool basket maintenance

Baskets that collect debris are the pump basket & skimmer basket:

  • Skimmer basket (some pools have more than one of these) and the pump basket. The skimmer basket sits in the pool skimmer, which is right next to the pool. This basket collects anything that is on the surface of the water while the pump is running.
  • Pump basket is in the pool pump itself. It collects anything that is moving through the pool plumbing and also protects the pump from being clogged with debris.

Empty both the skimmer basket and the pump basket every week. If you have had rough weather it's a good idea to check for leaves, sticks and branches right after the storm. When you empty the pump basket be sure to clean the o-ring that seals the pump lid to the pump.

If the o-ring is dried out you will want to use a silicone lubricant to keep it from cracking – do not use petroleum jelly as this will shorten the life of the material. A good o-ring makes the pump seal easily.

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Licensed to Perform Pool Related Maintenance Electrical work by the State of Texas TICLAC-223

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  • 2714 W. Lake Houston PKWY
  • Kingwood, TX 77339
  • 281-913-4755
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  • Katy, TX 77450
  • 281-398-7447
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  • 24150 Hwy 290
  • Ste. 260
  • Cypress, TX 77429
  • 832-678-2742
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  • 8242 Louetta Rd.
  • Spring, TX 77379
  • 281-320-8243
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  • 12111 Heatherwick
  • Cypress, TX 77429
  • 281-251-6050
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  • Crochrans Crossing
  • 4747 Research Forest Dr.
  • The Woodlands, TX 77381
  • 281-362-1166
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