Kyle Gilmore is the most Knowledgeable pool technician I have met in all my years of owning pools. His expertise and experience made the customer experience with TexSun Pool outstanding. Very well done
Extra Kudo’s to Jesse for letting me watch over him while he did the filter cartridge cleaning operation. He was extremely helpful and completely explained every step he was taking as he progressed in the operation. I was totally impressed with his knowledge and professionalism. Great job Jessie & Thanks for everything!!
Kyle was very professional and did good job explaining what he was doing.
You did exceed expectations. You sent Chris to our home to clean the pool filter. However, our new variable speed pump needed programming because the company from which we bought the pump did not do that . Chris programmed the pump and explained the process to me so that I could understand and use the pump. Great professional work!
My expectations were met. Appreciated Gilmore’s honesty and straight forward nature. We have a conversation on the service and replacements that are on the horizon, which allows me to plan and think ahead. I appreciate that.
I knew the wiring in my timer box was a mess when I had an electrician come out and gave up after 2 hours. Chris and his assistant were able to systematically work thru the wiring and was able to install my new digital Intermec timer which he hadn’t seen before and the enclosed instructions sucked. Great job by him not getting frustrated by the situation and getting the job done!
Kyle was great at explaining what he was doing and answering my questions about the pool system. He was friendly and knowledgeable and quick completing the filter clean. Thx so much!
The service guy was perfect. Fast, clean and he told me all the specials. Very friendly and courteous. Very well trained by the company, he knows his job.
David was professional and courteous in every phase of the installation of my new filter and multiport valve. He patiently listened to my concerns and questions and provided valuable insight into the operation of my equipment and pool. He exceeded my expectations. It was a pleasure to have him as my service technician.
Everything done by technicians was timely, efficient and they know their business. Great service and answered questions and provided guidance. We have been customers of Texsun for 25 years and that shows how pleased we are with you.
Chris was great. He trouble shot the problem and was able to fix it. Also saw some other items that needed to be addressed.
David did an awesome job as usual — he’s the best!
Authorized Warranty Center
Texsun Pools is proud of the fact that we are a warranty center for all major brands of swimming pool equipment. These manufacturers rely on our experience and professionalism to keep their customers happy. Texsun has a proud reputation in the swimming pool industry of maintaining the utmost customer satisfaction levels and is why manufacturers approach us to handle all of their warranty needs.
Trained & Experienced
Texsun Pools’ service technicians are some of the most highly regarded and respected technicians in the pool industry. The growth of the service department over the last 20 years has been extraordinary to behold.
All of our techs are factory trained so you can be sure that when you allow us into your backyard, your equipment will be repaired by a qualified, well trained, and caring person who is able to handle all your equipment repair needs.
|Week Days||8:00 – 5:00|
|Saturday||9:00 – 12:00|
Texsun Pools offers a variety of services to help ensure you pool stays safe, clean and clear. We provide all the services required to care for your swimming pool and our systems ensure every department has access to the latest information.
FREE RENOVATION QUOTE
Give your pool a face lift. Contact our renovations department for a free quote today!